FIG. 02.4Brake Service
Brakes inspected, explained, then repaired.
Squeals, grinding, a soft pedal or a vehicle that pulls when you stop: brake symptoms deserve an inspection. You’ll get a clear explanation of what’s worn and why before you approve any work.
02.4Brake Service
FIG. 02.4.1When to book
Signs it's time.
- 01Squealing or squeaking when you brake
- 02Grinding or scraping
- 03Pedal feels soft, spongy or sinks
- 04Vibration or pulsing when braking
- 05The vehicle pulls to one side when stopping
- 06Brake or ABS warning light on
Safety first: when to stop driving
If the brake pedal sinks or feels soft, the brake warning light stays on, or you hear grinding, don’t keep driving. Pull over where it’s safe and arrange professional help or a tow. Call (805) 814-0323 to talk it through.
FIG. 02.4.2Your appointment
What happens at your appointment.
- 01
Call or request
Call (805) 814-0323 or send a request with your vehicle and concern.
- 02
We confirm the details
We call you back to set the day, time and place. Nothing is booked until then.
- 03
Diagnosis and estimate
A $180 diagnostic evaluation finds the cause. You approve the estimate before any repair.
- 04
Repair with a warranty
The repair is done and explained in English or Spanish, with a one-year warranty.
FIG. 02.4.3Good to Know
Good to know before you book.
General notes, not a diagnosis. For your vehicle, start the Pre-Diagnostic Check.
Why brake noises should be inspected
Many brake pads have a small metal tab that squeals when the pad is getting thin. Grinding often means metal is touching metal, which can damage rotors and reduce stopping power. Noise can also come from hardware, rust or a sticking caliper, and only an inspection shows which. If the pedal feels soft or sinks, or the brake warning light stays on, don’t keep driving.
FIG. 02.4.4Questions
Common questions.
How much does a diagnostic appointment cost?
The diagnostic evaluation is $180. It covers the time to test your vehicle and find the cause of the problem. If you go ahead with a qualifying repair, part of the diagnostic fee may be credited toward it. We’ll tell you how much applies when we go over your estimate.
Will I know the cost before the repair starts?
Yes. After the diagnosis you get an estimate for the repair, and no repair work starts until you approve it.
Does Ipatzi provide a repair warranty?
Yes. Repairs come with a one-year warranty. Ask for the full warranty details when you review and approve your estimate.
Book with a Master Technician.
By appointment: Monday to Friday, 9 AM to 5 PM, and Saturdays by appointment. In English or Spanish.